Terms of Use

TERMS AND CONDITIONS

In these terms and conditions "we" and "us" means  and "you" means you the customer. Your use of this website along with your order(s) constitutes your agreement to follow these rules and to be bound by them. Please take a few minutes to review these Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use this website.

We reserve the right to amend the Terms and Conditions at any time and without notice to you. As such, you should check these terms and conditions from time to time for such changes.

 

SALES

We only sell and deliver products within Australia.

 

CAPACITY

The products on this website are only available for sale to individuals who are over the age of 18 (eighteen) years and therefore able to enter a legally binding contract. By accepting these Terms and Conditions you acknowledge that you are over the age of 18 (eighteen) years.

 

ORDERS

Any Order(s) placed by you on this website is an offer by you to purchase the Products you have selected for the price, including any delivery and other charges and taxes, specified on this website based on these Terms and Conditions. No information on our website constitutes or should be deemed as an offer by us to supply any Products, however will endeavour to supply Products to you. We reserves the right to accept, refuse or cancel your offer for any reason, including, without limitation, the unavailability of any Product, or an error in price or the product description posted on this website. If we cannot process or accept your order after payment is received, we will contact you via email.

We will notify you that you order is being processed by sending you an order confirmation and tax invoice via email, however your contract with Us only becomes valid when we forward confirmation of receipt of your order and payment and /or deposit. Please note once an order has been put through,  it does not permit for the cancellation nor the amending of your order under any circumstances.  

PAYMENT METHODS

We currently accept credit card only.

 

Credit Card – we can accept payments via Visa Card or Mastercard online.

PLEASE NOTE

  • The payments from credit cards issued outside of Australia are not accepted
  • We may require further information for additional security reference checks
  • Cheque payments could delay processing of your order until the time your payment clears

Please ensure your contact details are correct and up to date. Your order for any online sale will be shipped to anywhere in Australia usually within 10 working days after payment has been confirmed. Please note if an item is not in stock and has to be ordered from the manufacturer you will be notified within 48 hours via email and delivery may be delayed by approximately 3-5 days. Once your order has been dispatched, we will email you confirmation. 

REFUNDS

No refunds, credits or replacements are offered if you have changed your mind, made an incorrect choice, or failed to verify and accurately provide information when placing an order.

DEAD ON ARRIVAL (DOA) PRODUCTS

Product is deemed DOA if the product shows symptoms of failure, or is discovered to be damaged or broken, when first unwrapped from its packaging.

A representative will determine whether the product is DOA, and if so, a replacement product will be arranged at the expense of us. Refunds will ONLY be offered where a replacement product is not available.

If the product is determined NOT DOA, we reserves the right to refuse to replace the product or offer any refund. 

ORGANISING RETURNS

When an official determines whether a product is DOA, you will be issued a RAN via email if the item has been delivered via a courier otherwise you will be requested to return the goods back us via Registered post. We will not be held liable for any goods damaged in transit back to us.

All the products returned must be packed in the original packaging, unmarked, including any and all original accessories, tags, manuals documentations and registrations delivered with the product.

ORGANISING REPLACEMENTS FOR DOA PRODUCTS

If product was received via Australia Post, then you may return this parcel via Australia Post Registered. We will refund you the cost of your postage once the item has been received and confirmed as DOA.

Where you have received the product via courier service, we will make arrangements with our courier service for collection of the product and will notify you of when they will collect the Product from you.

REPLACEMENT

Where a replacement has been arranged for the same product that you ordered, it will be delivered to you at our expense after we have received your DOA product.

REFUNDS

If a refund has been granted it will be issued through the same payment medium in which your original payment was made with us.

OUR LIABILITY

We should not be liable for any loss of income, loss of profits, loss of contracts, loss of data, or for any indirect or consequential loss or damage of any kind howsoever arising, and whether caused by tort (including negligence) breach of contract or otherwise.

Our maximum liability for any product supplied to you whether in contract, tort (including negligence) or otherwise will not exceed the amount payable by you to us in respect of the product(s) in question.

APPLICABLE LAW

These Terms and Conditions shall be governed by the laws of New South Wales, Australia and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales

CORRECTION OF ERRORS

We make every effort to present accurate and current information on our website, however the information may contain typographical errors or inaccuracies. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, (including after you have submitted your order). Please note such errors, inaccuracies or omissions may relate to (but not limited to) product description, pricing and availability.